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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Allyson Rudolph

February 25, 2026

5  out of  5
rating by Allyson Rudolph
"We have worked with Viviana at this office for years now! She has been absolutely incredible helping us with every policy we’ve needed. She and the office have been so helpful and so fast at responding to us with all of our questions. We highly recommend this office!"
We responded:
"Thank you so much for your kind words and continued trust in our team! We're thrilled to hear that Viviana and the office have consistently provided you with helpful and prompt service. Your recommendation means a lot to us, and we look forward to continuing to assist you with all your insurance needs for years to come!"
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Sarah DeMarzo

February 17, 2026

5  out of  5
rating by Sarah DeMarzo
"I have been insured with them for over 10 years- Whenever I need to update or add anything Laura has always been extremely helpful and completed everything in a very timely manner"
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John Altenberg

January 17, 2026

5  out of  5
rating by John Altenberg
"Viviana was a tremendous resource for research and answering questions."
We responded:
"Thank you! I'm glad Viviana has been able to answer all your questions and help you with your insurance. We look forward to continuing to provide you with excellent service. "
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Teresa

January 14, 2026

5  out of  5
rating by Teresa
"I've had the pleasure of being a loyal customer for a considerable amount of time, and it's clear that the heart of this office's achievements lies in the exceptional service and family-oriented approach that Scott and his team exemplify. Laura stands out for her exemplary work ethic, consistently providing a warm welcome and expert assistance that makes my experience not only hassle-free but truly delightful. Her commitment to delivering top-notch service is something I highly appreciate and recommend. Thank you, Laura!"
We responded:
"Thank you so much for your kind and thoughtful review! We’re truly honored to have you as a loyal customer and thrilled to hear that our family-oriented approach and commitment to exceptional service have made a positive impact on your experience. Laura will be especially grateful for your recognition of her dedication and warm assistance. Your recommendation means a great deal to all of us at the office. We look forward to continuing to serve you with the same care and excellence in the future!"
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Natalie Hernandez

January 14, 2026

5  out of  5
rating by Natalie Hernandez
"Mayra has been super helpful with my insurance needs. She is always looking for the best deals for me, which is why my family has been loyal to her for over 10 years"
We responded:
"Thank you so much for your wonderful review! We're delighted to hear that Mayra has been such a helpful and dedicated resource for your insurance needs over the years. Her commitment to finding the best deals and providing exceptional service is truly appreciated. We're grateful for your family's loyalty for over a decade and look forward to continuing to support you for many more years to come!"
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Alberto Gonzalez-Mejia

January 13, 2026

5  out of  5
rating by Alberto Gonzalez-Mejia
"Great experience getting a quote from Viviana at State Farm. She was responsive, knowledgeable, and made the process smooth and stress free. I appreciated the clear communication and attention to detail. Highly recommend!"
We responded:
"Thank you so much for your kind words and positive feedback! We're thrilled to hear that Viviana provided you with a smooth and stress-free experience. Clear communication and attention to detail are very important to us, and we're glad that Viviana delivered on that. We truly appreciate your recommendation and look forward to assisting you with your insurance needs in the future!"
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Arya Shirazi

December 4, 2025

5  out of  5
rating by Arya Shirazi
"Scott and his team are great. Very responsive and always informative. Appreciate the consultative approach he takes."
We responded:
"Thank you so much for your kind words! I appreciate your business over the years. "
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Cristina De La Torre

September 30, 2025

5  out of  5
rating by Cristina De La Torre
"I received an auto insurance quote from Mayra at State Farm, and she was extremely professional, very responsive, and quick to provide all the information I needed. She answered every question with clarity and made the whole process such a positive experience. I was very happy with her service and have already recommended her to a family member. If you’re looking for auto insurance, definitely ask for Mayra — highly recommend!"
We responded:
"Thank you so much for your kind words and thoughtful recommendation! We’re thrilled to hear that Mayra provided you with professional, responsive, and clear service throughout your auto insurance quote process. It’s wonderful to know she made the experience positive for you. We truly appreciate you recommending her to your family member and look forward to continuing to assist you with all your insurance needs. If you ever have any questions or need further assistance, don’t hesitate to reach out!"
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Joanna Romero

September 29, 2025

5  out of  5
rating by Joanna Romero
"The best State Farm in the CA. Mayra was able to help me get the best auto insurance and educated me on the importance of life insurance. Whether you just need questions answered or more information al the team staff is willing and able to assist you. Thank you all for such an awesome experience. Keep up the great work!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear Mayra and our team provided excellent service and helpful guidance. We appreciate your trust and support!"
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Terry Deem

September 12, 2025

5  out of  5
rating by Terry Deem
"Scott and Laura are the best. They provide clear information, listen and answer all your questions and don't try to sell you products you don't need. I been a customer of theirs for a few years now and wouldn't think of changing or switching to anyone else. Thanks team for all you do for my family."
We responded:
"Thank you so much for your kind words and continued trust! Our entire team truly appreciate your loyalty and are committed to providing the best service for you and your family."
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Goku Santana

September 9, 2025

5  out of  5
rating by Goku Santana
"Truly I tell you when you are in urgent need of someone to assist you here, by far hands down Myra has always been a very good representative. The communication is well understood, which leaves the decision making straight to the point and honest. Extremely grateful and satisfied. Thank you State Fame/Myra as well."
We responded:
"Thank you for your kind words! We're thrilled to hear that Mayra provided clear communication and excellent service. We appreciate your trust and support!"
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Stephane Guichard

September 8, 2025

5  out of  5
rating by Stephane Guichard
"I have been a client for 15 years. I have never been disappointed: excellent customer service: advise, responsiveness, support. Particular thanks to Laura and Mayra who helped us a few times with navigating the premiums calculation (life insurance and car insurance) and with the aftermath of car accidents. Check after car was totaled came fast. Always good advise and the "let me help you / can do" attitude"
We responded:
"Thank you for your incredible loyalty over the past 15 years! We're thrilled to hear that Laura, Mayra, and the team have consistently provided you with excellent service and support. Your kind words mean a lot to us, and we're always here to help whenever you need."
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Adam Ramos

August 23, 2025

5  out of  5
rating by Adam Ramos
"Good experience here first time with State Farm my agent Mayra did right by me and answered all my questions, great experience"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Eman

July 8, 2025

5  out of  5
rating by Eman
"What a great experience it was being able to work with Mayra Zavala with my insurance coverages on my vehicles. From having been insured by different companies in the past, she by far exceeded my expectations in every aspect. I want to thank you and the rest of your team for handling my needs efficiently."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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dorothy andres

June 24, 2025

5  out of  5
rating by dorothy andres
"Scott made the process so smooth for changing my home owners and car insurance"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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GNC Zangana

June 18, 2025

5  out of  5
rating by GNC Zangana
"We've been customers of this location for over six years, and we are consistently impressed with the level of customer service we've received. Laura always answers our questions promptly and is incredibly efficient when helping us with all of our insurance needs, as well as any other inquiries. We've filed claims in the past, and each time the process has been seamless and hassle-free. Everyone at this office is exceptionally helpful, especially Laura and Mayra. We highly recommend this office if you're looking for a transparent, fee-free experience combined with first-class service when it comes to insurance"
We responded:
"Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that our team, especially Laura and Mayra, has consistently provided you with the high level of service you deserve. Your kind words about our promptness and efficiency mean a lot to us, and we're delighted that your claims process has been seamless and hassle-free. Our goal is to ensure that every customer feels supported and well-informed, and it’s rewarding to know that we’ve achieved that for you. Thank you for your recommendation! We look forward to continuing to serve you and meeting all your insurance needs in the future. "
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t tv

May 17, 2025

5  out of  5
rating by t tv
"Scott is so helpful and prompt in response to my requests for help on adjusting my policies. He was so friendly and easy to communicate with. I gave him A+!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Lizette Lomeli

December 23, 2024

5  out of  5
rating by Lizette Lomeli
"Mayra was an excellent agent. Made the process smooth and easy. She was easily accessible and flexible. She answered all of my questions. Trustworthy service I can count on."
We responded:
"Thank you so much for your review! We are thrilled to hear that Mayra provided you with such excellent service and made your experience smooth and easy. It’s great to know that her accessibility and responsiveness helped address all your questions. We pride ourselves on building trust with our clients, and your feedback reassures us that we are on the right track. If you need any assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!"
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Rafael Rios

December 18, 2024

5  out of  5
rating by Rafael Rios
"Mayra Zavala De La Hoya was very helpful and made me feel like family."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know that Mayra made took care of your needs and made you feel like family. If you ever have any questions or need assistance, we’re here to help!"
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Priscilla Jamir

December 17, 2024

5  out of  5
rating by Priscilla Jamir
"My representative Mayra was the absolute best! She was quick, thorough and very helpful in answering any questions and gave me multiple options . I ended up going with life insurance as well as auto (which isn’t something I was looking for but definitely needed) . So grateful for this great experience I had and would recommend her & State Farm to anyone I know"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Mayra provided you with such excellent service and that you found the options you needed. It's wonderful to know that you felt supported throughout the process, and we’re glad you chose both life and auto insurance with us. Your recommendation means a lot to us, and we look forward to serving you and anyone you refer in the future! If you have any more questions or need assistance, feel free to reach out."
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Veli Aydoner

November 26, 2024

5  out of  5
rating by Veli Aydoner
"Viviana was incredibly helpful and found me not only one of the cheapest rates comparable to other companies, but one that still had more to offer than anyone else! In addition to that, the customer service of the office made choosing State Farm a no brainer for me."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Viviana was able to assist you in finding the best rate and that our customer service made your decision easy. We strive to provide exceptional service and value to our clients, and it's wonderful to know that we met your expectations. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. Welcome to the Scott Stevens State Farm family!"
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Manuel Zavala

October 3, 2024

5  out of  5
rating by Manuel Zavala
"Mayra helped me with my auto insurance. She was very helpful in explaining all of the coverage. This office has outstanding customer service.!"
We responded:
"Hi Manuel. Thank you for sharing your positive experience with us! We're glad to hear that Mayra was able to assist you with your auto insurance needs and provide helpful explanations about the coverage. We take pride in delivering outstanding customer service, and we're thrilled that we met your expectations. If you have any further questions or need additional assistance, please feel free to reach out. We're always here to help."
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Vanessa Sanchez

October 3, 2024

5  out of  5
rating by Vanessa Sanchez
"Mayra help me and was very professional and I received exceptional customer service!"
We responded:
"Hi Vanessa. Thank you for your kind words and positive feedback! We're thrilled to hear that Mayra provided you with exceptional customer service and professional assistance. We truly appreciate your appreciation and value your satisfaction. If there's anything else we can assist you with, please don't hesitate to let us know. We're here to help."
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Roman Ornelas

October 3, 2024

5  out of  5
rating by Roman Ornelas
"Thank you Mayra for your help, you made it quick and easy to get my cars all insured I appreciate your help !"
We responded:
"Hi Roman! Thank you for taking the time to leave us a positive review! We are thrilled to hear that Mayra was able to assist you in getting your cars insured quickly and easily. We truly value our customers' satisfaction, and we are glad that we could provide you with the help you needed. If you have any further questions or require any additional assistance, please feel free to reach out to us. We are always here to help."
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Yanira Zavala

October 2, 2024

5  out of  5
rating by Yanira Zavala
"Just recently went back to State Farm for auto insurance ! Mayra is always very helpful and always great positive attitude"
We responded:
"Welcome back Yanira! I’m glad Mayra was helpful and made you feel at ease."